Service & Sales
Customer Relationship Manager
This is where you'll excel
Sales responsibilities for assigned business units (BU) and Customer Service (CS) for Malaysia and Singapore
Sales and Quotation support
Open communication and frequent update of market information to the Regional Sales Manager and supporting team e.g. Quotation
Good flow of information from customers to internal departments who are involved in the chain of process e.g. Quotation, Engineering, Technology, Customer Service and Administration
Provide market know-how and full overview, including competitors
Actively managing and using the CRM tools with all its aspect
- Drive business development for existing and new customers
- Coordinate with the HQ for regional business solutions and needs
- Identify projects and opportunities in the market for all business units within the business area (BA)
- Regular customer visits and relationship building/management with existing and new customers
- Manage sales budget and sales forecast
Sales and Quotation support
- Responsible for initiating quotation process for offering and generates sales leads for equipment/plant business.
- Negotiate and conclude contracts and comply to Buhler guidelines for pricing, contract and payment terms
- Order intake and price quality
Open communication and frequent update of market information to the Regional Sales Manager and supporting team e.g. Quotation
Good flow of information from customers to internal departments who are involved in the chain of process e.g. Quotation, Engineering, Technology, Customer Service and Administration
Provide market know-how and full overview, including competitors
Actively managing and using the CRM tools with all its aspect
These are the skills you'll need
- Diploma or Bachelor of Science in Engineering field
- Two years of experience in the process industry
- Sales experience for capital expenditures/ investment goods
- Technical background in the feed and food milling industry or similar industries
- Able to speak Mandarin fluently
- Experience in Microsoft Office + internal software : Intranet, SAP Quotation, CRM, CS Web
These are the benefits you'll enjoy!
Career and personal development
Career and personal development
We deliver a broad spectrum of learning opportunities through videos, e-learnings, classroom trainings, and webinars that offer training in formats that are short, relevant, engaging, personalized, and mobile.
Learning platform
Learning platform
Welcome to a world of over 16,000 possibilities for further training!
Cross-cultural working environment
Cross-cultural working environment
The key to our success is our diverse workforce from at least 100 nationalities as well as our inclusive culture.
Diverse and inclusive workplace
Diverse and inclusive workplace
We foster an inclusive culture that values our global diversity. Respect and empathy ensure that everyone feels safe and can perform at their best.
Public and private transport connections
Public and private transport connections
Our location offers excellent connections to public transportation and convenient parking spaces, making your daily commute easier.
Family-owned business culture
Family-owned business culture
We have more than 160 years of company history. This means that we are a company that thinks and invests for the long-term - in innovations, our employees and our business success.
Questions? We are happy to answer them!
Mary Juliet Conti
Links you may find useful
Creating impact together at Bühler!
Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.
Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.