Service & Sales

Field Service Engineer

Abidjan, Côte d'Ivoire
Permanent
80-100%
Onsite
Immediately

Buhler Group in Abidjan, Ivory coast is looking for a skilled engineer to join our team as Field Service Engineer. This position will be responsible for providing services to the customers during installation of the machines and its entire life cycle.

This is where you'll excel
• Perform retrofit actions and machine repairs, inspections, maintenance, and troubleshooting.
• Prepare and submit timesheets, service reports, delegation reports, drawings and other documents related to the assigned task.
• Perform technical assistance, training and other after sales services of the machines.
• Coordinate with internal and external customer technicians during startups or maintenance jobs.
• Build and maintain collaborative relationships with customers.
• Sharing of experience and feedback to other projects and functions.
• Report after sales opportunities at the customer site.
• Compliance with processes, procedures, and tools.
These are the skills you'll need
• Bachelor's degree in engineering or equivalent.
• Higher technical education with further training in Customer Service is an added advantage.
• Minimum 3-5 years of experience in the similar industry.
• Fluent communication skill in English and French language.
These are the benefits you'll enjoy!
Diverse and inclusive workplace
Diverse and inclusive workplace
We foster an inclusive culture that values our global diversity. Respect and empathy ensure that everyone feels safe and can perform at their best.
Cross-cultural working environment
Cross-cultural working environment
The key to our success is our diverse workforce from at least 100 nationalities as well as our inclusive culture.
Family-owned business culture
Family-owned business culture
We have more than 160 years of company history. This means that we are a company that thinks and invests for the long-term - in innovations, our employees and our business success.
Open communication culture
Open communication culture
Benefit from an open communication culture that promotes transparency and exchange!
Great and dynamic work environment
Great and dynamic work environment
Work in a great and dynamic environment that fosters growth and innovation.
Career and personal development
Career and personal development
We deliver a broad spectrum of learning opportunities through videos, e-learnings, classroom trainings, and webinars that offer training in formats that are short, relevant, engaging, personalized, and mobile.

Questions? We are happy to answer them!

Creating impact together at Bühler!

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.
Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

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