Service & Sales

Order Processing Officer

Subang Jaya, Malaysia
Permanent
80-100%
Hybrid
01.06.2025
This is where you'll excel
  • Execute Spare Part and Service Order Processing for South East Asia region.
  • Arrange and coordinate with 3rd Party Logistics (3PL) on freight deliveries from vendor to customer through Courier Service, Sea freight, Airfreight or Local Trucking.
  • Provide customer service to internal office and direct customers on their enquiry.
  • Follow up Account Receivable with Customers with the objective of maintaining good credit performance.
  • Manage trade instrument and shipping document for D/P, D/A, Letter of Credits, Prepayment and Credit Terms.
  • Manage Return of Material Process.
  • Attend to customer feedback, complaint and request for service remedy.
These are the skills you'll need
  • Diploma or Degree in Supply Chain or Logistics.
  • Proficient in English.
  • Minimum 3 years' experience in supply chain or order fulfilment environment.
  • Strong PC and software knowledge (MS Word, Excel, PowerPoint, MS Office.
  • Knowledge of SAP (SD Module, Stock, Procurement).
  • Good knowledge in incoterm and freight management.
  • Provide efficient and effective Customer Service to internal and external Customers.
  • Responsible for South East Asia region Order Processing and Shipping arrangement.
  • Ensure on-time delivery based on customer request delivery date.
  • Maintain strong collaboration with Manufacturing Factory or external suppliers.
  • Possess Prioritization Skills and Ability to make informed decisions.
  • Strong communication skills and good interpersonal skills.
  • Possess Team Player ability.
  • Excellent analytical, problem solving and organizational skills.
  • Natural influencer, capable of conveying concepts and ideas.
  • Manage 3PL performance.
These are the benefits you'll enjoy!
Flexible working options and hybrid working
Flexible working options and hybrid working
We offer flexible working options and a hybrid working model where positions allow. This enables you to balance your professional and private life.
Health and wellbeing offerings
Health and wellbeing offerings
We provide a range of health and wellbeing offerings to support you in feeling your best, both physically and mentally.
Diverse and inclusive workplace
Diverse and inclusive workplace
We foster an inclusive culture that values our global diversity. Respect and empathy ensure that everyone feels safe and can perform at their best.
Cross-cultural working environment
Cross-cultural working environment
The key to our success is our diverse workforce from at least 100 nationalities as well as our inclusive culture.
Family-owned business culture
Family-owned business culture
We have more than 160 years of company history. This means that we are a company that thinks and invests for the long-term - in innovations, our employees and our business success.
Team and social events
Team and social events
Your engagement makes it possible for us. We want to celebrate this together with you. Our holidays parties, summer parties, sporting events and team events offer the best opportunities to do so.

Questions? We are happy to answer them!

Creating impact together at Bühler!

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.
Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Similar open positions

Contact form

Please fill out the contact form below, and our recruiting partner will get back to you promptly.

Cancel

Questions submitted!

We appreciate your interest and look forward to assisting you!