Service & Sales
Regional Finance Business Partner (Customer Service)
This is where you'll excel
- Strategic Partnering: Collaborate with CFO, CS Sales and Operations leaders to align customer service strategies with overall business goals.
- Financial Stewardship: Prepare and interpret financial reports, providing actionable insights that guide decision-making and resource allocation.
- Performance Management: Monitor Service KPIs including turnover, margin and coverage difference, proactively identifying risks and opportunities to improve service delivery.
- Cross-Functional Collaboration: Partner with regional and global teams to address service coverage gaps and implement solutions that strengthen customer satisfaction.
- Data-Driven Insights: Use analytics and market intelligence to recommend process improvements and innovative approaches that enhance efficiency and competitiveness.
- Continuous Improvement: Lead initiatives that optimize the Lead-to-Cash process, ensuring seamless integration between finance and customer service.
- Influence & Communication: Present clear, concise updates to stakeholders, influencing decisions with evidence-based recommendations.
- Market Awareness: Stay ahead of industry trends and emerging technologies, advising leadership on opportunities to evolve customer service capabilities.
These are the skills you'll need
- Bachelor's degree in Finance, Accounting, Business Administration, or related field.
- Minimum 5 years' experience in financial analysis, reporting, and data interpretation.
- Strong proficiency in Microsoft Excel, PowerPoint, SAP S/4 Hana and data visualization tools (SAP Analytics).
- Experience in partnering with cross-functional teams to drive business outcomes.
These are the benefits you'll enjoy!
Career and personal development
Career and personal development
We deliver a broad spectrum of learning opportunities through videos, e-learnings, classroom trainings, and webinars that offer training in formats that are short, relevant, engaging, personalized, and mobile.
Learning platform
Learning platform
Welcome to a world of over 16,000 possibilities for further training!
Diverse and inclusive workplace
Diverse and inclusive workplace
We foster an inclusive culture that values our global diversity. Respect and empathy ensure that everyone feels safe and can perform at their best.
Cross-cultural working environment
Cross-cultural working environment
The key to our success is our diverse workforce from at least 100 nationalities as well as our inclusive culture.
Family-owned business culture
Family-owned business culture
We have more than 160 years of company history. This means that we are a company that thinks and invests for the long-term - in innovations, our employees and our business success.
Flexible working options and hybrid working
Flexible working options and hybrid working
We offer flexible working options and a hybrid working model where positions allow. This enables you to balance your professional and private life.
Questions? We are happy to answer them!
Liberty Ramirez
Links you may find useful
Creating impact together at Bühler!
Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.
Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.