Service & Sales
SAP Processes & Applications Specialist
This is where you'll excel
- Support the regional Center of Processes and Applications (COPA) with a team of IT experts across Finance/Controlling (FI/CO), Customer Service (CS), Customer Projects (CP), and Supply Chain Logistics (SCL).
- Serve as the lead for the Customer Service (CS) stream.
- Assist in developing and implementing the COPA strategy for Southeast Asia and Oceania.
- Support the alignment and enablement of global initiatives in consideration of regional requirements.
- Facilitate the rollout of global solutions across the region, including the Small Entity Template (SET).
- Support regional ITP projects and initiatives.
- Contribute to talent development and capability building across the region.
- Ensure regional processes and tools are aligned with and enabled by global templates.
- Facilitate the localization of IT applications to meet regional requirements.
- Support the optimization and streamlining of the Small Entity Template (SET) rollout.
- Collaborate with central IT and business teams to ensure aligned and cohesive strategies.
- Coordinate with regional business stakeholders to understand and address the user needs.
- Facilitate knowledge sharing and the adoption of best practices across the region.
- Organize regional superuser alignment for the Customer Service (CS) stream.
- Support the oversight of regional IT projects from initiation through completion.
- Ensure projects are delivered on time, within scope, and within budget.
- Assist in managing project risks and issues, ensuring appropriate mitigation strategies are in place.
- Support the Team Manager, COPA SEA, in developing the team's knowledge base and strengthening overall capabilities.
- Ensure high-quality responses to regional users and their inquiries beyond individual stream responsibilities.
- Promote a culture of continuous improvement and innovation.
- Assist in developing key performance indicators (KPIs) to measure performance and success.
- Monitor and report on the performance of regional IT applications and processes.
- Ensure compliance with regional and global IT policies, standards, and governance requirements.
These are the skills you'll need
- Degree in Computer Science, Information Technology, Business Administration or a related field
- Language skills: fluent in English and one additional Asian language.
- Solid experience in IT Project Management, Process Management, Application Management or IT Management for at least 5-7 years.
- Experience working in multinational companies.
- Proven experience in supporting and implementing SAP solutions.
- Strong background in business process optimization and application management.
These are the benefits you'll enjoy!
Learning platform
Learning platform
Welcome to a world of over 16,000 possibilities for further training!
Family-owned business culture
Family-owned business culture
We have more than 160 years of company history. This means that we are a company that thinks and invests for the long-term - in innovations, our employees and our business success.
Diverse and inclusive workplace
Diverse and inclusive workplace
We foster an inclusive culture that values our global diversity. Respect and empathy ensure that everyone feels safe and can perform at their best.
Cross-cultural working environment
Cross-cultural working environment
The key to our success is our diverse workforce from at least 100 nationalities as well as our inclusive culture.
Flexible working options and hybrid working
Flexible working options and hybrid working
We offer flexible working options and a hybrid working model where positions allow. This enables you to balance your professional and private life.
Career and personal development
Career and personal development
We deliver a broad spectrum of learning opportunities through videos, e-learnings, classroom trainings, and webinars that offer training in formats that are short, relevant, engaging, personalized, and mobile.
Questions? We are happy to answer them!
Liberty Ramirez
Links you may find useful
Creating impact together at Bühler!
Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.
Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.