Service & Sales

Shipping Specialist

London, United Kingdom
Permanent
80-100%
Hybrid
06.04.2026

As the Import Shipping Specialist, you will report directly to the Import Shipping Manager and manage and coordinate the flow of goods entering a country – working closely with logistics providers, customs brokers, suppliers, internal planners, and finance. Your main responsibility will be to ensure that import shipments are compliant with customs and trade regulations, delivered on time, in good conditions and properly documented whilst being cost effective.

This is where you'll excel
  • Receiving and reviewing export documents from suppliers.
  • Arrange and track incoming shipments (ocean, air, road) from suppliers to the final destination and coordinating with couriers and freight forwarders.
  • Monitor shipment status and proactively manage delays, holds, and exceptions, updating stakeholders accordingly and escalating issues if required.
  • Give customs clearance instructions to customs brokers and arrange pre-clearances where necessary, check the import declarations and obtain POD.
  • Track and report packaging waste.
  • Maintain Intrastat (IE).
  • Support customs audits and respond to queries.
These are the skills you'll need
  • Education in logistics, supply chain, international trade, or related field.
  • Solid knowledge of international trade and customs (Incoterms, HS codes, duties, VAT, trade agreements).
  • Demonstrable experience with shipping and logistics (ocean/Air LCL & FCL, Incoterms, freight quotes) and customer brokerage.
  • Experience working with SAP.
  • Strong Excel skills for tracking and reporting.
  • Attention to detail and accuracy (especially in documentation and numbers).
  • Excellent communication and negotiation skills with carriers and brokers.
  • Proven organizational skills, with the ability to manage multiple shipments in parallel, solving problems and working under time pressure (e.g., customs hold, port congestion).
This is what you will earn
  • Base salary: Up to £35,000 (depending on skills and experience)
  • 25 days holiday + bank holidays + 1 celebration day
  • Annual company bonus
  • Life Insurance: 3x basic salary
  • Aegon Pension Plan
  • Canteen offering a variety of lunch options
  • Cycle to Work Scheme
  • Bupa Health and Dental Cash Plan
  • Employee perks and discounts (Telus)
  • Give as you Earn
  • Barnardo's Workplace Lottery
  • Regular social, sports, leisure and wellbeing events in a diverse and inclusive workplace
These are the benefits you'll enjoy!
Employer-funded pension plan
Employer-funded pension plan
Benefit from an employer-funded pension plan that helps you plan for a secure and comfortable future.
GenerationB and GenerationE community
GenerationB and GenerationE community
GenerationB empowers employees to shape the future of our company, while GenerationE brings together experienced professionals to share knowledge.
Employee benefits and discounts
Employee benefits and discounts
Enjoy a variety of employee benefits and discounts designed to enhance your everyday life. Join our team and learn more.
Health and wellbeing offerings
Health and wellbeing offerings
We provide a range of health and wellbeing offerings to support you in feeling your best, both physically and mentally.
Diverse and inclusive workplace
Diverse and inclusive workplace
We foster an inclusive culture that values our global diversity. Respect and empathy ensure that everyone feels safe and can perform at their best.
Cross-cultural working environment
Cross-cultural working environment
The key to our success is our diverse workforce from at least 100 nationalities as well as our inclusive culture.

Questions? We are happy to answer them!

Creating impact together at Bühler!

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.
Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

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