CS Sales Engineer

Location: 

Bangkok, TH, 10110

Work Site:  Onsite
Duration:  Permanent / Unlimited
Date:  Sep 17, 2024

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.​ Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Responsibilities

  • Sales responsibilities for assigned business units (BU) and Customer Service (CS)
  • Drive business development for existing and new customers
  • Regular customer visits and relationship building/management with existing and new customers
  • Relationship management: together with the team the CS and capital sales teams manages customer relationships with main focus on CS topics.
  • Sales and quotation support: responsible for initiating quotation process for CS offering and generates sales leads for equipment/plant business.
  • Open communication and frequent update of market information to the Regional Sales Manager and supporting team e.g. Quotation
  • Identify projects and opportunities in the market for all business units within the business area (BA)
  • Good flow of information from customers to internal departments who are involved in the chain of process e.g. Quotation, Engineering, Technology, Customer Service and Administration
  • Prepare quotations, negotiate and conclude contracts
  • Comply to Buhler guidelines for pricing, contract and payment terms
  • Order intake and price quality
  • Provide market know-how and full overview, including competitors
  • Manage sales budget and sales forecast
  • Actively managing and using the CRM tools with all its aspects
  • Coordinate with the HQ for regional business solutions and needs
  • Support customer to find solution and developing the contract

Requirement / Qualifications

  • Bachelor of Science in Mechanical Engineering or related field
  • Minimum of 5 years of experience in the process industry
  • Sales experience for capital expenditures/ investment goods
  • Technical background in the flour milling industry or similar industries 
  • Tools : Microsoft Office + internal software : Intranet, SAP Quotation, CRM, CS Web
  • CRM: Utilization and responsibility for dedicated data set
  • Develop CS Business in the BU related in order to reach the budget
  • Develop new Business areas for Buhler to grow the market presence
  • Business Knowledge: Knowledge of major value drivers of customer P&L and ability to explain impact of Buhler services (ROI)
  • Technical  knowledge to understand customer needs: Sufficient technical background (depends on market) to understand client processes, not only machines but overall transformation process and operations processes
  • Knowledge of sales and service in process engineering operations
  • Knowledge in food/feed processing industry
  • Strong technical background with solution selling
  • Independent, organised and target oriented
  • Good written and verbal communication in English
  • Eager to learn and constantly seek to improve professionally through technical and other trainings

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world ​of possibilities.​ Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together!