Service Engineer

Location:

Bangkok, TH, 10110

Work Site: Onsite

Duration: Permanent / Unlimited

Date: Sep 18, 2024

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines. Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Daily

Perform onsite inspection, installation and commissioning of equipment / machines, plant control system software, troubleshooting and customer training of Buhler products
Perform remote support for automation system when required by customer
Promote and support after sales activities with active spare parts and retrofit upgrade sales
Support Sales team in term of technical, investigations and site visiting.
Standby for requisitions from internal & external.
Liaise with production sites and regional team for technical
support and back up.
Regular communication with customer representatives from
technician to management level
Prepare written reports in full details of the service activities including pictures and explanation of the trouble process.
Service Report submission after job finish, should not more than a week to Customer Relationship Department.

Weekly

Staff location / timesheet update

Monthly

Expenses claim and submit to Finance Department.
Timesheet submission to Line Manager.
Service Operations Team meeting.

Ad-Hoc

Adapts its work independently depending on the situation and workload.
Creation and documentation of clear and concise technical report.
Work closely with the Customer Relationship and Sales team.

Requirements

Bachelor of Science in Mechanical Engineering or related field
Minimum of 5 years of experience in the process industry
Sales experience for capital expenditures/ investment goods
Technical background in the flour milling industry or similar industries
Tools: Microsoft Office + internal software: Intranet, SAP Quotation, CRM, CS Web
CRM: Utilization and responsibility for dedicated data set
Develop CS Business in the BU related in order to reach the budget.
Develop new Business areas for Buhler to grow the market presence.

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world of possibilities. Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together!

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Service Engineer

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