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Technical Documentation Quality Manager

Location: 

Uzwil, St. Gallen, CH, 9240

Work Site:  Onsite
Duration:  Permanent / Unlimited
Date:  Oct 5, 2024

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.​ Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Summary

The Quality Engineer is responsible for the quality control of Technical Product Information according to writing guidelines and norms
This includes but is not limited to monitoring and inspecting content; working closely with the Tech-nical Writers in the team; reporting on all quality-related issues and training of Technical Writers.

Job Responsibilities

  • Correctorate of documentation created by the local Technical Writers.
  • You establish, improve and update writing guidelines for English content creation.
  • You troubleshoot issues with technical writers and create solutions.
  • You ensure proper support of the Technical Writers in the team.
  • You assume the responsibility for quality and standards as an ambassador.
  • You actively collaborate on one of our various optimization projects.
  • You assume responsibility for creating and updating documentation included with products based on norms and company-internal standards.
  • You coach and mentor junior technical writers and onboarders across different businesses and conduct training courses for new onboarders.
  • You take over projects in collaboration with other departments.
  • You complete timely and accurate audits; report on findings.
  • You ensure all relevant regulations, work rules, and quality procedures are followed on the department.

Qualifications

  • You possess a bachelor’s degree or similar education in technical communication/technical writing.
  • You have advanced user knowledge in XML-based editing systems, preferably ST4 and have knowledge of media editing.
  • Excellent knowledge of written and spoken English.
  • You have an analytical, structured and systematic approach to work.
  • You focus on service and customer-orientation and a commitment to quality.
  • You can work on a team and independently, and have good communication skills, and a sociable demeanour.
  • You are willing to work with international teams, with sound intercultural skills & understanding.
  • You have the ability to convey difficult concepts in a simple and understandable manner.
  • 10 – 15 % of travel for onsite training.

Benefits

  • Career and personal development
  • Cross-cultural working environment
  • Employer-funded pension plan 
  • Canteen
  • Parking area
  • Good connections with public transport
  • Employee benefits and discounts
  • Profit-sharing
  • Seniority bonus
  • In-house Women in STEM program
  • Women@MLS Network
  • GenerationB Community

Questions? We're happy to help!

Didier Chételat

Recruiting Partner

www.linkedin.com/in/didier-chételat

Gupfenstrasse 5

9240 Uzwil

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world ​of possibilities.​ Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together! 

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