Quotation Specialist
We are looking for a Quotation Specialist to join our team! As a Quotation Specialist, your primary goal is to deliver outstanding customer service by meticulously collecting all necessary information related to customers' quotation requests. Your attention to detail and customer-focused approach ensure that every customer's needs are met efficiently and accurately. If this sounds like the position for you, please apply below.
The wage range for this position is $26-32/hour.
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
- Thoroughly and efficiently gather relevant information from the customer to enable you to identify and fulfil their need.
- Identification of spare parts needed for customers.
- Create complete Client Quotations & Orders for Spare and Wear Parts (commercial / technical).
- Processing of technical and commercial enquiries (feedback, pass on to 2nd level).
- Work with BOMs (Bill of Material / Part List), customer project documents, technical drawings.
- Co-operation with Second Level Support in the Quotation Process.
- Complete customer quotations.
- Advise client regarding the function and use of Spare and Wear parts.
- Must arrive at work predictably and promptly.
- Performs other duties as assigned.
- High School Diploma required.
- Technical education is a plus.
- Minimum of 3 years of experience within customer service, manufacturing, installation or service, or sales.
- Experience using SAP or similar ERP system strongly preferred.
- Microsoft Office experience (Word, Excel, Powerpoint).
- Leads by example for team tasks, both inside and outside the company.
- Collaborates effectively with others to achieve common goals.
- Uses good judgment and problem-solving skills to find appropriate solutions.
- Has strong interpersonal and communication skills for working with diverse personalities; communicates clearly in person and in writing, both internally and externally.
- Experience with servos, motion controls, and PLCs is beneficial.
- Works independently with minimal supervision; makes effective and creative decisions within company guidelines.
- Communicates information and ideas clearly and concisely in writing and speech.
- Maintains high integrity and prioritizes customer satisfaction.
- Proficient in English; knowledge of additional languages is a plus.
Questions? We are happy to answer them!
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Creating impact together at Bühler!
Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.
Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.