Service Engineer - Automation
Bühler Group in Cairo, Egypt is looking for a passionate engineer to join our Customer Service team as a Customer Service Engineer-Automation. This position will be
Responsible to provide the required engineering services including all deliveries within the time schedule, with the required quality, while ensuring compliance with Bühler related directives and Environment, Health, and Safety standards.
- Perform onsite inspection, installation, service, and commissioning of equipment / machines, troubleshooting and customer training of our products.
- Promote and support after sales activities with active spare parts and retrofit upgrade sales.
- Regular communication with customers to ensure continued support.
- Adapting to work independently depending on the situation and workload.
- Creation and documentation of clear and concise technical report.
- Compliance with processes, procedures, and tools of machines.
- Coordination of Buhler or customer technicians during startups or maintenance jobs.
- Developing customer service business leads from both existing and new customers.
- Performs other duties as assigned.
- Bachelor's degree in Mechatronics Engineering or equivalent Diploma degree.
- 3-5 of experience in Automation Engineering.
- Fluent communication skills in Arabic & English language.
- Strong knowledge in MS office programs/applications
Questions? We are happy to answer them!
Links you may find useful
Creating impact together at Bühler!
Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.
Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.